The first step is to gather your business and client requirements which involves meet, listen and ask questions.
Once we have gathered the requirements we do a thorough audit, analysis, document, recommend, listen and adjust that is best for your business.
We start implementing the solution, monitor the results and perform testing so, whether that is a website development, support services, or online marketing strategy.
Once a solution has been successfully deployed and QA’d, the final product gets delivered to the client and in some cases, a training gets provided to you and your staff so you know how to use the new systems.
In the final step, we monitor hardware diagnostics, network support and software maintenance so your business can keep operating without getting bogged down with all the technical issues happening behind the scenes.
Enjoy reliable web hosting for free.
Your business is easier to find with a custom domain.
Receive support for all your questions.WEBSITE
Protect your website assets with safe and secure back ups.
Track, analyse and optimise your website’s traffic.
Website responsive for desktop, tablet & mobile.
SERVICES |
StarterUPTO 3 HOURS ! UP TO 5 DEVICES |
StandardUPTO 5 HOURS ! UPTO 7 DEVICES |
EnterpriseUPTO 7 HOURS ! UPTO 10 DEVICES |
Remote Support |
YES |
YES |
YES |
Virus and spyware removal |
YES |
YES |
YES |
Data backup and restore(s) |
NO |
YES |
YES |
New computer setup |
NO |
NO |
YES |
Server monitoring |
NO |
NO |
YES |
Server maintenance |
NO |
NO |
YES |
IT Consultation |
NO |
NO |
YES |
Monthly reports via email |
YES |
YES |
YES |
Support Hours |
YES |
YES |
YES |
Proactive device monitoring |
NO |
NO |
YES |
Manage Windows and Apple system and security updates |
NO |
NO |
YES |
Operating system setup, configuration and installation |
YES |
YES |
YES |
General maintenance and optimisation |
YES |
YES |
YES |
Printer & Scanner setup, installation and repairs |
NO |
NO |
YES |
Wireless router or modem installation and configuration setup |
NO |
NO |
YES |
Internet & Email configuration and troubleshooting |
NO |
NO |
YES |
Windows/Apple computer repair and support NOTE: Repair parts will be separately priced |
YES |
YES |
YES |
Computer Memory, Hard drive, Graphics card upgrade NOTE: Computer parts are sold separately |
NO |
YES |
YES |
All business application installation and upgrade NOTE: Application licensing cost will be separate |
YES |
YES |
YES |
$179 PER MONTH GET STARTED |
$259 PER MONTH GET STARTED |
$349 PER MONTH GET STARTED |